Troubleshooting

Troubleshooting tips for smooth and stable progress

What to do if Amazon Traffic Statistics stopped refreshing

If you notice that the Amazon Traffic Statistics stopped refreshing – it is more likely that your cookie used by the system for collecting statistics has expired. In this case, statistics should be reconnected: Open your Amazon account settings in Connected Accounts Turn off traffic statistics (unchecked the corresponding switch) Save the settings Follow standard […]

Amazon refunds not showing up in the system

Sometimes you may notice a problem with the delay in displaying a refund to an Amazon customer in the system, while you can observe the refund in Seller Central. This really happens sometimes, and the reason for this is in the specifics of processing refunds by Amazon itself and displaying this in the Amazon MWS […]