This sometimes happens when, for some reason, eBay does not complete the transaction, although after order submission it says that “Your order was placed”, as usual. The system sees this message and considers that the product was purchased, but subsequently it cannot receive confirmation of this order from your eBay account (via eBay API) In such cases, we pass the steering wheel into your hands – so that you check your eBay account again, and if the order is not there – you can restart auto-purchase, or start the auto-prepare and complete the purchase manually.